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Apparo’s CXO Tech Insights: BX is the new CX

March 24, 2021 @ 5:00 pm - 6:15 pm


“The structure of everything we experience has changed. Now, how and where we work, how we shop, even how we engage with other people is up for reimagination. We are in the midst of an ‘experience renaissance’ and customer experience is no longer enough.”*

It’s time to make the shift from customer experience to becoming a “business of experience” – BX. Join us to hear from Charlotte technology leaders and learn how they’re transforming their cultures to become businesses of experience. Our panelists will provide overviews of how their organizations have shifted to appeal to consumers needs and reignite growth.

They’ll share how they’ve made BX a crucial part of their organization by tackling issues such as: recognizing the importance of vision and purpose, understanding the met and unmet needs of the consumer, engaging with societal issues, innovating daily within their operations, and more.

*Accenture, 2021


March 24, 2021
5:00 pm - 6:15 pm


Online event

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